Shipping policy
SHIPPING POLICY
Logisolutions RM LLC
Last updated: August 7, 2026
Thank you for shopping with Logisolutions RM LLC. This Shipping Policy explains how we process and ship online orders.
U.S. Shipping Only
We currently ship within the United States only. We do not ship internationally.
Order Processing Time
Orders are typically processed within 1–3 business days after payment is received.
Business days are Monday through Friday, excluding holidays.
During busy periods, promotions, holidays, or unexpected inventory delays, processing times may be longer.
Shipping Time
Estimated delivery time after processing is typically 3–7 business days, depending on the shipping destination and carrier.
Delivery times are estimates only and are not guaranteed unless expressly stated at checkout.
Shipping Rates
Shipping rates are calculated and displayed at checkout before payment is completed.
Shipping costs may vary based on order size, weight, destination, and selected shipping method.
Order Tracking
When your order ships, you may receive a tracking number by email or through your order confirmation page.
Please allow up to 24–48 hours for tracking information to update after the carrier receives the package.
Incorrect Shipping Information
Customers are responsible for entering the correct shipping address at checkout.
Logisolutions RM LLC is not responsible for orders delayed, lost, or returned because of incorrect or incomplete shipping information provided by the customer.
If an order is returned to us due to an incorrect address, we may offer to reship the order at the customer’s expense.
Lost, Stolen, or Delayed Packages
Once an order has been transferred to the shipping carrier, delivery is managed by the carrier.
We are not responsible for packages marked as delivered by the carrier but reported as missing, stolen, or misplaced. Customers should contact the carrier directly for delivery issues.
We may assist with carrier claims when appropriate, but replacement or refund approval is not guaranteed unless required by law.
Damaged Orders
If your order arrives damaged, contact us within 7 days of delivery at [customer service email].
Please include:
Your order number
Photos of the damaged product
Photos of the shipping box and packaging
If approved, we may offer a replacement, store credit, or refund.
Shipping Delays
If we cannot ship your order within the promised timeframe, we will notify you with an updated estimate or provide the option to cancel and receive a refund as required by applicable law.
Contact
For shipping questions, contact:
Logisolutions RM LLC
Email: hello@cafeconviccion.us
Address: 103 Brookdale Dr, Lewisville, TX, 75077